AHIP Institute & Expo 2018 is only a few weeks away. As attendees gear up to hear dozens of today’s top healthcare professionals speak about our evolving healthcare landscape, we thought it might be a good time to provide an overview of what we’ll be talking about this year.
On Thursday, June 21st, I’ll be leading a panel of clinical, business, and government leaders who will outline strategies for reducing costs and improving quality by educating and empowering patients to take a more active role in their care. They’ll discuss their experiences - including their challenges and successes - in implementing patient engagement programs in both fee-for-service and value-based care contracts. Some specific topics we’ll cover include:
Increasing Front-Line Provider Participation
As healthcare shifts from a volume-based model to a value-based model, providers will be increasingly responsible for implementing population health programs that help encourage healthy lifestyles, slow disease progression and avoid costly hospital visits. Panelists will discuss how population health can no longer be an initiative for just back-end hospital and health system administrators. Organizations will need support from all facets of the healthcare ecosystem - including providers - to execute holistic programs that resonate with patients and derive true ROI – meaning better patient outcomes and lowered costs.
Reducing the Cost of Preference-Sensitive Utilization
Preference-sensitive conditions include things like heart risk, benign uterine condition risk, benign prostate hyperplasia risk, back risk, hip risk, and knee risk. During this portion of the conversation, our panelists will cover how different levels of support, including shared decision making, have helped patients make well-informed preference-sensitive decisions, often times resulting in fewer hospital admissions and preference-sensitive surgeries.
A recent Health Dialog survey confirmed that providing shared decision making support to individuals with preference-sensitive conditions reduces overall health costs, hospital admission costs and utilization in powerful ways. More specifically, in our year-long randomized study the intervention group (which had broad levels of support) had $23 lower costs per employee, per month, 12.5% fewer hospital admissions, and 9.9% fewer preference sensitive surgeries than a lower level of support control group.
Engaging Geographically Dispersed Populations
Managing geographically distributed populations is challenging, especially when they’re based primarily in rural areas where members have limited access to healthcare services - whether it be for emergencies or even just for regular primary care visits. For this portion of the conversation, our panelists will share the tools and strategies they’re implementing to help engage and activate members who don’t have regular access to their provider.
For example, things like health coaches available via phone, a 24/7 nurse line and tailored wellness programs can help support members regardless of location and encourage engagement with their health beyond the doctor’s office. When used strategically, digital initiatives and remote support (via nurse lines, etc.) can be powerful tools for expanding the reach of healthcare programs.
If you’re interested in hearing more about how you can help patients find their voice and simultaneously cut costs and improve outcome, make sure to attend our session, “Improve Quality and Reduce Costs by Giving Patients a Voice,” on Thursday, June 21th at 7:15 AM (room 23ABC).