AMCP 2018 Nexus: Improving Medication Adherence Through Personalized Interventions

October 18, 2018 Jenny Glennon, PharmD, RPh

Patients who take a lot of medications need extra help with medication adherence

At Health Dialog, we’re always excited to participate in forward-looking events, meet leaders across the healthcare industry, and discuss strategies towards achieving value-based care.

Next week, we’re headed to Orlando to attend the AMCP 2018 Nexus, which will bring together the nation’s leading managed care pharmacy and healthcare professionals. With the theme “Preparing for the Next Generation of Care,” the event will cover a wide range of topics, including medication adherence, disease management, the latest changes in government legislation and regulations, industry research, and more.

At this year’s event, we’re particularly interested in engaging in conversations around medication adherence. During the event, our team will be presenting a poster that covers the growing epidemic of poor medication adherence, outlines how our personalized programs can help, and shares insight into our proven results.

Proven Results

Today, poor medication adherence can cost healthcare organizations up to $290 billion, and, not surprisingly, lead to negative patient health outcomes. Given that up to 50 percent of medications are not taken as prescribed, and up to 30 percent are never even filled, it’s critical that organizations implement personalized intervention programs to address specific barriers and help drive lasting behavior change.  

We recently conducted a study to analyze the impact of a well-coordinated and personalized medication adherence outreach program, using an analytical approach to population prioritization. Leveraging machine learning and advanced analytics, we identified those who take oral diabetes medications, statins, and/or Renin Angiotensin System Antagonists (RASAs) and who were likely to be non-adherent. Next, we initiated one-on-one telephonic coaching to connect with those we identified to be “at risk” and developed individual care plans to drive intrinsic motivation and help them better manage their chronic conditions. With our support, the program coordinated refills between patients and their pharmacies, making it even easier for patients to take their medications as prescribed.

As a result, we saw an increase of adherence for RASAs, statins and/or oral diabetic medications. Also, when compared to those who did not receive health coaching, participants more often achieved 80 percent days covered across all three medications.

Visit Us!

If you’re attending the NEXUS conference and are interested in learning how we can help increase medication adherence and improve overall care, make sure to stop see our formal presentation on Wednesday, October 24 from 12:30pm-2:30pm. Our poster will also be on display on Wednesday from 11:30am-12:30pm and Thursday, October 24, from 4:15pm-6:15pm.

Also, if you’re unable to make the show this year, follow along with us on Twitter using @HealthDialog and #AMCPNexus!

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