Health Coaching

An Inside Look at Who’s Calling our Nurse Line

When a sudden healthcare issue arises, patients aren’t always sure where to seek care. Scheduling an appointment with their primary care provider may take...

Running a High-Quality, URAC-Accredited Nurse Line Health Call Center: It Takes a Village

Health Dialog recently earned URAC’s Health Call Center Accreditation for our nurse line and health coaching services—and along the way, we learned what it...

Improving Healthcare Outcomes, One Patient Call at a Time

Increasing Access to Care with 24/7 Nurse Lines

Increasing access to a 24/7 Nurse Line can help avoid unnecessary emergency room visits and drive up medical spend. See who is calling and their top drivers for seeking emergency medical care.

The Power of the Nurse-Patient Relationship: Mentoring and Guidance is Critical to Behavior Change

Health coaching is at the heart of what we do at Health Dialog. Building lasting relationships with our patients can help drive positive behavior change...

Helping individuals use healthcare effectively with coaching support

While it may seem straightforward for some individuals, following medical instructions can bring up a host of challenges. Failing to fill a prescription,...

Is Your Diabetes Management Program Missing the Mark?

Diabetes is one of the leading causes of death and disability in the United States. The CDC has found that 30.3 million U.S. adults have diabetes and an...

Three Key Themes to Look Forward to at AHIP Institute and Expo 2018

Every June, thousands of healthcare professionals gather at the AHIP Institute & Expo to discuss the evolving medical landscape. Described as the...

Sneak Peek: What we’ll be talking about at AHIP 2018

AHIP Institute & Expo 2018 is only a few weeks away. As attendees gear up to hear dozens of today’s top healthcare professionals speak about our evolving...

Get your Members Up and Active for National Physical Fitness Month

As summer gets closer and the weather starts warming up, we see so many more people take a stronger interest in getting outside, getting active and turning...

Turn Members into Champions with Smarter Engagement

Encouraging people to make healthy choices is simple. Achieving consistent behavior change that can create long-lasting results is more challenging. In...

Large Health Plan Saves Nearly $60 Million With Health Dialog

We can all agree that controlling medical costs and improving quality of care is a common goal among healthcare organizations. But, without the proper...

Reducing Costs for Members with Diabetes, Coronary Heart Disease and Musculoskeletal Conditions