Explore Our Latest Thinking and Findings

  • Patient Engagement Strategies That Reduce the Risk of Heart Disease

    Patient Engagement Strategies That Reduce the Risk of Heart Disease

    February is American Heart Month, a time to bring heightened awareness to the risks of heart disease, which takes the lives of about 647,000 Americans each...

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  • 3 Steps that Improve Star Ratings: A Focus on Pharmacy Measures28:58

    3 Steps that Improve Star Ratings: A Focus on Pharmacy Measures

    In this webinar, Jenny Glennon, PharmD, RPh, MPH, Director of Pharmacy at Heath Dialog, discusses 3 key steps that improve CMS Star Rating by focusing on improving medication adherence across a diabet

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  • Improving Healthcare Outcomes, One Patient Call at a Time

    Improving Healthcare Outcomes, One Patient Call at a Time

    Beyond helping to treat rashes, colds, and migraines, a call with a nurse can mean the difference between a trip to the ER or a trip to the local pharmacy....

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  • An Inside Look at Who’s Calling our Nurse Line

    An Inside Look at Who’s Calling our Nurse Line

    When a sudden healthcare issue arises, patients aren’t always sure where to seek care. Scheduling an appointment with their primary care provider may take...

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  • Running a High-Quality, URAC-Accredited Nurse Line Health Call Center: It Takes a Village

    Running a High-Quality, URAC-Accredited Nurse Line Health Call Center: It Takes a Village

    Health Dialog recently earned URAC’s Health Call Center Accreditation for our nurse line and health coaching services—and along the way, we learned what it...

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  • Confessions of a Nurse Health Coach8:22

    Confessions of a Nurse Health Coach

    A Health Dialog nurse health coach discusses the challenges and rewards of engaging patients.

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  • Diabetes Prevention and Care - Missed Opportunities in a Rural Population

    Diabetes Prevention and Care - Missed Opportunities in a Rural Population

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  • Improving Healthcare Outcomes, One Patient Call at a Time

    Improving Healthcare Outcomes, One Patient Call at a Time

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  • The True Cost of Delaying Diabetes Interventions2:10

    The True Cost of Delaying Diabetes Interventions

    The Care Pathways analytic framework digs deeper than typical low-medium-high risk methodologies, enabling at-risk organizations to identify diabetes patients earlier in their disease progression jour

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  • Improving Healthcare Outcomes, One Client at a Time

    Improving Healthcare Outcomes, One Client at a Time

    Health Dialog is full of devoted employees committed to our mission of helping clients improve population health, reduce costs, and engage patients to make the best decisions about...

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  • Healthcare Access and Preferences - A Consumer Survey

    Healthcare Access and Preferences - A Consumer Survey

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  • How to Overcome 6 Common Barriers to Medication Adherence

    How to Overcome 6 Common Barriers to Medication Adherence

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  • The True Cost of Delaying Clinical Interventions - Diabetes

    The True Cost of Delaying Clinical Interventions - Diabetes

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  • Using Machine Learning AI to Improve Medication Adherence

    Using Machine Learning AI to Improve Medication Adherence

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  • The True Cost of Delaying Clinical Interventions2:32

    The True Cost of Delaying Clinical Interventions

    The Care Pathways analytic framework stratifies populations into 9 clinically-relevant stages of a chronic condition. This approach helps payers deliver early interventions that reduce overall healthc

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  • Overcoming Barriers to Medication Adherence: Cost and Financial Factors

    Overcoming Barriers to Medication Adherence: Cost and Financial Factors

    This is the seventh and final installation of our “Overcoming Barriers to Medication Adherence” blog series. Read our introductory blog post to learn...

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  • Medication Adherence Programs That Work2:45

    Medication Adherence Programs That Work

    Dr. Jenny Glennon discusses the challenges associated with medication adherence and how personalized coaching can help patients overcome their own barriers to adherence.

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  • Analytics Innovations that Improve Medication Adherence28:27

    Analytics Innovations that Improve Medication Adherence

    Learn how to improve your medication adherence strategy with help from our analytics exports. Identifying the right patients with AI machine-learning and predictive analytics are a solid foundation.

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  • Medication Adherence for Pharmaceuticals - Overview

    Medication Adherence for Pharmaceuticals - Overview

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  • Overcoming Barriers to Medication Adherence: Side Effects

    Overcoming Barriers to Medication Adherence: Side Effects

    This is the sixth installation of our “Overcoming Barriers to Medication Adherence” blog series. Read our introductory blog post to learn the common...

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