Explore Our Latest Thinking and Findings

Boosting Star Ratings and Medication Adherence in Your Population: Your Questions Answered

Year after year, CMS Five-Star Ratings are becoming harder to both achieve and maintain. Knowing what strategies to implement and prioritize in order to...

“Nudge Theory” Proves Successful in Medication Adherence Clinical Trial

While taking medications long-term requires strong discipline and motivation, patients often cite time management – most commonly, forgetfulness – as their...

Improving America’s Nutrition, One Patient Call at a Time: How Registered Dieticians Use Patient Engagement Strategies to Improve Population

Health Dialog is full of devoted employees committed to our mission of helping clients improve population health, reduce costs, and engage patients to make...

3 Steps that Improve Star Ratings: A Focus on Medication Adherence

Achieving a Star Rating of 4.5 or more results in a 5% bonus for your health plan. Concentrating efforts on improving pharmacy measures for your population...

Patient Engagement Strategies That Reduce the Risk of Heart Disease

February is American Heart Month, a time to bring heightened awareness to the risks of heart disease, which takes the lives of about 647,000 Americans each...

Improving Healthcare Outcomes, One Patient Call at a Time

Beyond helping to treat rashes, colds, and migraines, a call with a nurse can mean the difference between a trip to the ER or a trip to the local pharmacy....

An Inside Look at Who’s Calling our Nurse Line

When a sudden healthcare issue arises, patients aren’t always sure where to seek care. Scheduling an appointment with their primary care provider may take...

Running a High-Quality, URAC-Accredited Nurse Line Health Call Center: It Takes a Village

Health Dialog recently earned URAC’s Health Call Center Accreditation for our nurse line and health coaching services—and along the way, we learned what it...

Improving Healthcare Outcomes, One Patient Call at a Time

Improving Healthcare Outcomes, One Client at a Time

Health Dialog is full of devoted employees committed to our mission of helping clients improve population health, reduce costs, and engage patients to make the best decisions about...

Nurse Line Checklist: 9 Things You Must Ask Your Vendor

If your organization is looking to add a nurse line (or switch vendors) to better manage your patient population, you probably have a lot of questions. At...

Healthcare Access and Preferences - A Consumer Survey